Returning the car that day was a mix of emotions. Before returning it, the car had unfortunately sustained a few scratches, especially on the front bumper and the right rear door, which looked quite bad. I remember the staff carefully documenting the damages and presenting me with a bill of 8,287 RMB. The amount was directly charged to my credit card, and at that moment, I felt both regretful and a bit worried. After calming down, I recalled that I had purchased AXA Full Coverage through QEEQ, so I immediately submitted the necessary claim documents. Their customer service quickly reached out to confirm the details and guided me through the entire process. The whole experience turned out to be much smoother than I expected. Not long after, I received the reimbursement that fully covered all the damage expenses. This experience truly highlighted the value of the insurance. Although the initial issue was a bit stressful, the resolution left me quite satisfied.
اكتشف كيف ساعدت خدمتنا عملاء آخرين
