AXA Full CoverageWhen we picked up the car in Nagoya, Japan, my family was excited, especially the kids who couldn’t wait to start our trip. However, during the journey, the side of the car got scratched. I was really worried about having to pay a large repair fee. Thankfully, I had purchased AXA Full Coverage through QEEQ. After the incident, I contacted their customer service, submitted the necessary documents, including the damage report from the car rental company and some payment details. Although there was a small issue with confirming the bank account details, they kept following up. In the end, the insurance company reimbursed us 200,000 JPY. The process was a bit tricky at times, but the result was great. This insurance saved me a lot of stress and financial burden.
AXA Full Coverage“Your claim has been processed!” Hearing this news, I finally felt relieved. Looking back at my days in Tokyo, my emotions were like a roller coaster. On August 22, I picked up a Toyota Voxy in Tokyo and started my solo journey. The car was new and smooth to drive, but on August 24, I accidentally scratched the door against a pillar while parking. Although I was anxious, I felt a bit reassured knowing I had purchased AXA Full Coverage.
After the incident, I immediately contacted their customer service, explained the situation, and submitted relevant photos and evidence. The representative informed me that additional ID information was needed, which I promptly provided. They then submitted my claim to the insurance company for review. During this period, I was slightly worried about whether the claim process would be complicated or take a long time, but their customer service kept following up and updating me on the progress.
On August 27, I learned that the repair cost was approximately 4,156 CNY. Although it was a significant amount, AXA Full Coverage fully covered the damages. On September 2, the insurance review was completed, and the claim process entered its final stage. Finally, on September 9, I received 5,492 CNY in compensation, which even included some additional reimbursements.
This experience made me realize the importance of insurance and left me very satisfied with their service. From the accident to the claim settlement, the process had its moments of worry, but the final outcome gave me peace of mind. AXA Full Coverage not only helped me recover financially but also gave me a sense of security while traveling abroad.
Price Drop Protector“Wait, what’s this refund about?” I opened my credit card statement and noticed a refund from QEEQ. I was completely surprised because I had already confirmed my car rental in Osaka, Japan, and the price was locked. Then I remembered their Price Drop Protector service. It turns out that if they detect a price drop, they automatically rebook and refund the difference. This time, I saved 9.05 SGD. The amount wasn’t huge, but the feeling of getting something extra for free was really great. What’s even better is that I didn’t have to do anything or monitor the price myself. Their system took care of everything, and it made me feel so at ease. As someone who travels frequently for business, this service is incredibly thoughtful.
Price Drop ProtectorThe start of my trip came with a little surprise. A few days ago, I got a notification saying that my car rental booking had been rebooked through QEEQ's Price Drop Protector service, and they refunded me the price difference! I was a bit surprised because I didn’t expect the price to change, let alone that they would handle it automatically. I thought, this is so convenient! Later, I checked and saw that I saved $22.89. While it’s not a huge amount, it felt like I 'earned' some extra cash, which made me even happier with this rental experience. I didn’t have to do anything, and they took care of everything for me. As a business traveler, this kind of efficiency really made my day.
One-Dollar FreezeCan you believe you can book a car with just one dollar? As a parent traveling with kids, I really appreciated QEEQ's One-Dollar Freeze service. That day, I was busy planning our family trip to Tokyo and suddenly remembered I needed to book a car. I was worried about my credit card limit, but when I saw this option to secure the booking for just $1, I felt so relieved. I even told my wife, 'This way, we don’t have to worry about any interest!' A few days later, the remaining amount was automatically charged, and everything went smoothly without any extra stress. It was such a great experience!
AXA Full CoverageAt first, I was really worried. The day before returning the car in Chitose, Japan, I accidentally scratched the door against a pillar in the parking lot. There was a noticeable scratch on the door, and the only thought in my head was: I’m doomed, this is going to cost me a lot. Sure enough, the car rental staff confirmed the damage during the inspection and told me I had to pay $547.53, including the deductible and loss of use fee. Although I had purchased AXA Full Coverage, I couldn’t help but worry if the claim process would be troublesome. Later, I contacted their customer service and submitted all the required documents, including the receipt, payment screenshot, and photos of the damage. The process made me a bit nervous, but it wasn’t as complicated as I imagined. They verified my documents quickly and informed me that the claim amount had been approved. In the end, I received $547.53 in compensation, and the issue was resolved smoothly. Looking back, I’m really grateful I chose this insurance. Otherwise, this fee could have been a huge burden for me.
