I was looking forward to this car rental, but I ran into an issue when picking up the car. The rental company suddenly changed their insurance policy, requiring my deductible to be under $250, even though I had confirmed earlier that $500 or less was acceptable. I had adjusted my insurance accordingly, but they still refused to accept it and insisted on extra charges. I felt stuck, so I reached out to QEEQ's customer service. They informed me that this issue could be resolved through the Worry-Free Service. They kept following up throughout the process and eventually helped me claim compensation, refunding part of the charges. It made me feel my rights were protected. Although it was a bit of a hassle, the problem was resolved in the end.
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