That day I was on the floor with my kids, building Lego, and I was also checking my phone for our London trip booking. We would go to London in a few days with two kids, so I wanted a seven seat car with enough space. I had already booked a car on QEEQ. In my mind I still had a small worry. If I book early, what if the price goes down later and I lose money. But I knew I could not check prices every day. The funny part came later. My phone showed a new confirmation email. I saw it was from the same platform. My first thought was that something was wrong with my booking. I opened it fast. The car was still in London with Enterprise and same type as a Volkswagen Caddy with seven seats. Only the price was different. I was confused. Why is it cheaper now. I started to talk to myself in my head. Did I click something wrong. Did I change the dates. I checked the pick up and drop off time again. Pick up was around the morning of July 4 and drop off on July 9 around the same time. It was just a bit different from the dates I first planned, but my trip was still fine. I looked at the order again and then I saw it. I had chosen the Price Drop Protector service when I booked. I kept asking myself. How much did this service save for me. I scrolled to the part with the price difference and when I saw the amount I felt really happy. For a family trip with kids this money means we can have a few better dinners or buy a few more tickets for the kids. I did nothing special. I only picked that service once when I booked and now they changed my booking to a cheaper one and gave the difference back to me. Then I asked myself again. Did I agree to some strange rule. Is there any hidden fee. I checked everything. The rental company was the same. The car group was the same. Pick up and drop off were still in London. The only change was the lower price and the email said the difference would be refunded. I sat on the sofa and thought it feels like a supermarket that suddenly starts a sale and your old receipt gets the new lower price and the extra money comes back to you. My kid pulled my arm and asked me if the car was booked and if he could sit in the back row in London. I told him the car was booked and it was even cheaper than I thought. I felt more relaxed. When you travel with kids, the budget always goes up with flights, hotels and tickets, so it was nice that the car rental got cheaper close to the trip. I asked myself one more question. What if I did not choose Price Drop Protector. The answer was clear. I would never know the price dropped and I would not get this money back. I have work and family and I cannot compare prices every day. Now they just watched the price for me and rebooked when it got lower. For me it feels like someone is guarding our family budget and tries to save for us when there is a chance. That night I checked the latest booking again. Date, time and pick up and drop off place all looked good. I imagined our family in London putting bags into the seven seat car, kids making noise in the back. My only job would be to follow the map and drive, not worry about the price anymore. I told myself that the money we saved can be used in London to buy some small gifts the kids like. Then I remembered how I first saw this service on QEEQ and picked it just to try. Now it feels like I got extra money for free and for a parent with kids this kind of small help really matters.
اكتشف كيف ساعدت خدمتنا عملاء آخرين