One-Dollar FreezeSitting in the lounge at Birmingham Airport, I couldn't help but marvel at how easy this car booking process had been. Just a few days ago, I was worried about my limited credit card limit, and renting a car was a necessary part of my trip. Then I came across QEEQ's 'One-Dollar Freeze' service. Just $1 upfront to secure the booking, with the rest automatically charged before the rental started—and no interest! I thought, could this be too good to be true? But it worked so smoothly, with no extra steps, and the payment experience was incredibly hassle-free. Looking back, this option not only eased my financial stress but also made the start of my trip wonderfully stress-free.
One-Dollar FreezeAt first, I was quite worried about whether renting a car would put a lot of pressure on my credit card since my travel budget was pretty tight this time. Then I discovered QEEQ's One-Dollar Freeze service, which allowed me to book with just $1 upfront. It was like a lifesaver for me. I immediately chose this option and booked a Peugeot 208, with the pick-up location in Edinburgh, UK. The entire booking process was super easy, and I didn't feel any financial strain at all. Later, the remaining amount was automatically deducted before the rental started, and there was absolutely no interest. This way, I could manage my budget flexibly without worrying about my credit card limit. Overall, this experience made me realize that renting a car can be simple and stress-free.
Price Drop ProtectorHave you ever thought about what happens if the price drops after booking your car rental? I had never considered it until I used QEEQ. I booked a Ford Focus and was quite happy with it. Then one day, I got a notification saying they found a price drop and automatically rebooked for me! My first reaction was, is this for real? But when I checked the confirmation email, they had indeed refunded me the difference—141.94 CNY! I felt so happy, like I had just found free money. I used to think car rental platforms were just about taking your money, but this made me feel like they genuinely care about their users. With QEEQ, you can really save money.
AXA Full CoverageI rented a Volkswagen Polo in London. The car itself was great to drive, but unfortunately, I accidentally scraped the wheel while parking. I was quite worried because I had heard that repair costs could be expensive. When returning the car, the rental company confirmed the damage and informed me that I needed to pay £270 for repairs. Although I had purchased AXA Full Coverage through QEEQ, I was still a bit concerned about whether the claim process would be complicated. Once I got home, I immediately contacted their customer service and submitted the damage invoice, rental agreement, and credit card charge screenshot. They informed me that I also needed to provide my driving license, passport, and bank account details. I quickly submitted all the required documents, and to my surprise, they processed the claim very quickly. A few days later, the £270 reimbursement was directly credited to my account. The whole process was much smoother than I had expected. Despite this little mishap, having this insurance really gave me peace of mind.
Dedicated customer serviceAt Manchester Airport, my kids were fussing about food, and I stood at the rental counter, listening to the staff explain that I needed to pay extra insurance to pick up the car. I was confused—hadn't I already purchased insurance? The staff explained that the car's high value meant the existing coverage wasn't sufficient. I thought to myself, seriously? After a long journey with kids, now this?
I reached out to their customer service and explained the situation. They were very patient, listened carefully, and immediately verified the details before offering a solution. They told me I could claim part of the extra insurance cost through the Worry-Free Service and guided me step by step to submit the required documents. Although I had to provide additional payment records, their consistent follow-ups made me feel reassured. Every time I had a question and emailed them, I always got a prompt response.
In the end, I received the reimbursement, which, although not the full amount, significantly eased the burden. Throughout the process, the sense of being genuinely cared for left a lasting impression.
Dedicated customer serviceHave you ever been in a situation where you have a problem but don’t know who to turn to? I had one of those moments, but thankfully, my experience took a very positive turn. Here's what happened: Back in August, I rented a car through QEEQ. The whole process went smoothly at first, but then an issue came up. Due to a change in my plans, I added extra insurance, but later, I noticed something seemed off with the charges. At first, I panicked a bit, thinking this might take a lot of time and effort to resolve. But their customer service was amazing. They reached out to me quickly and followed up on my issue every step of the way. They were super patient, listening to my concerns and helping me resolve the problem step by step. Whenever I had doubts, they explained everything clearly. What touched me the most was how proactive they were in keeping me updated until the issue was fully resolved. I barely had to follow up myself, and everything was handled perfectly. Throughout the process, I felt genuinely cared for and valued. Although there was a small hiccup at the beginning, their dedicated service made this car rental experience truly satisfying.
