When I arrived at the rental counter in Miami, they told me there were no cars available. I waited for about 90 minutes and finally got a small Kia SUV, which was far from the model I had booked. To make things worse, the car had suspension issues during my trip. I contacted the rental company, and they asked me to return to the shop to exchange the car, but I was already on the other side of Florida, so it was impossible. Later, I used QEEQ's Worry-Free Service to request compensation. They handled my case quickly and refunded part of the cost. While the experience was a bit stressful, I was relieved that they kept their promise.
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