After picking up my car in Milan, I encountered a problem during the trip. The car's tire got damaged, so I immediately contacted their customer service. They asked me to take some photos of the tire and provide the rental contract, which I submitted as requested. Later, they informed me that the claim would need to be processed by the insurance company. I felt a bit nervous since it was my first time dealing with such an issue. Luckily, I had purchased AXA Full Coverage, which also covers tire damage. A few days later, they told me the insurance company had accepted my claim. After some time, I received a reimbursement of 40 euros. Although the process was a bit complex, the issue was resolved successfully in the end.
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