It was a fresh morning when I arrived in San Francisco, but my mood wasn’t as great. I had a car booked for 9 AM, but when I got to the counter, I was told there were no cars available. I was stunned, especially since my schedule was tight and I had everything planned out. The staff said the only option was to wait until 10:30 for a smaller car. I wasn’t happy, but I had no choice but to accept it. When I finally got the car, it was in decent condition, though not the model I originally booked. At least it was drivable. The trip itself went fine, but when returning the car, another issue popped up. The staff insisted on charging me an extra $15.74 for a vehicle license fee, claiming it was never paid through the booking platform. I tried to explain, but they wouldn’t budge, so I had to pay. Afterward, I reached out to QEEQ’s customer service and explained the situation. They quickly followed up on my case and asked for some proof. I sent over my receipts and payment records, and they confirmed that the fee was indeed included in my booking. Not long after, they refunded the money to me. This “Worry-Free Service” really gave me peace of mind. When unexpected issues arise during a trip, it’s reassuring to have someone take care of it for you.
اكتشف كيف ساعدت خدمتنا عملاء آخرين
