I remember picking up the car in Salzburg, everything went smoothly, and driving the BMW 4 Series Cabrio felt amazing. However, after returning home, I noticed an unexpected charge for an additional driver fee on the bill. I was puzzled—where did that come from? So, I reached out to their customer service. They responded quickly, asked for details about my situation, and requested some necessary documents. Not long after, they informed me that the fee would be reimbursed. I thought to myself, this issue got resolved so fast, what a relief. Throughout the process, I could feel the professionalism and patience of the customer service team, which truly made me feel taken care of.
اقرأ المزيد من قصص العملاء
اكتشف كيف ساعدت خدمتنا عملاء آخرين
