Dedicated customer serviceWhy was there an extra charge on my credit card statement? That was my question at the time. I had rented a car in Austria, and everything went smoothly until I returned the car and noticed an unexpected charge. I had previously arranged for a late return until 3 PM, and the car rental company confirmed there would be no extra fee. Yet, the bill showed an additional day's rental. I reached out to their customer support to figure out what had happened. The customer service was incredibly responsible, patiently listening to my concerns and proactively contacting the rental company for clarification. It turned out the company had indeed overcharged me for an extra day, but their team successfully appealed this, and the charge was refunded. However, another charge for an additional driver fee appeared later. While this was a bit confusing, the customer service team kept following up, explaining every detail clearly and reminding me to wait for the refund to process. The whole experience made me feel reassured, knowing there was someone to resolve my issues. It was truly excellent.
One-Dollar Freeze“Do we really only need to pay 1 dollar to book?” I asked my wife twice, just to make sure I heard it right. Traveling with kids can be expensive, so every bit of savings helps. We ended up paying just 1 dollar to secure the booking, and the remaining amount was automatically charged before the rental started, without any interest. I found this approach perfect for families like ours, who need flexibility while managing a tight budget. The process was simple, and we didn’t have to worry about credit card limits at all.
Price Drop ProtectorI booked a car rental in Vienna, Austria, through QEEQ for a family trip with my kids. A few days later, I got a notification saying they had rebooked my car because the price dropped and refunded me the difference. At first, I thought it was a scam, but then I realized it was their Price Drop Protector service at work. It only saved me a little over ten yuan, but the feeling of saving money automatically was amazing. Especially when traveling with kids, having one less thing to worry about makes a big difference.
Dedicated customer serviceI remember picking up the car in Salzburg, everything went smoothly, and driving the BMW 4 Series Cabrio felt amazing. However, after returning home, I noticed an unexpected charge for an additional driver fee on the bill. I was puzzled—where did that come from? So, I reached out to their customer service. They responded quickly, asked for details about my situation, and requested some necessary documents. Not long after, they informed me that the fee would be reimbursed. I thought to myself, this issue got resolved so fast, what a relief. Throughout the process, I could feel the professionalism and patience of the customer service team, which truly made me feel taken care of.
Price Drop ProtectorI always thought car rental prices were fixed, but thanks to QEEQ's Price Drop Protector, I managed to save some money! A few days ago, I booked a car through their platform, and shortly after, I received a notification that the price had dropped. They automatically rebooked it for me and refunded the difference. I saved $10.68 this time. While it's not a huge amount, it feels amazing, like I earned it for free. The whole process required almost no effort from me as they handled everything automatically, which was super convenient.
Price Drop ProtectorHave you ever felt frustrated when prices drop after you've booked something? I have, but this time it was completely different. A few days ago, I booked a car rental in Salzburg, Austria, through QEEQ, choosing a Toyota C-HR because my family needs a comfortable ride. After booking, I didn’t think much about the price anymore since it was already set. However, to my surprise, QEEQ's Price Drop Protector service came to the rescue. One day, I received a notification saying that the price had dropped, and they had automatically rebooked my reservation at a lower rate, refunding me 165 CNY! I was pleasantly surprised and thought, “This is such an effortless way to save money.” As a parent traveling with kids, every bit of savings counts, and this experience made me feel so cared for. Compared to other platforms, this kind of proactive service really gives me peace of mind.
