That day in the streets of Copenhagen, I noticed a long scratch on my rental Hyundai Bayon. My heart sank immediately. Being in a foreign country, I worried about the potentially high repair costs. Moreover, it wasn’t even my fault, and I had no idea where to start. Luckily, I had purchased AXA Full Coverage insurance through QEEQ. I quickly reached out to their customer service. They patiently explained the required documents, such as the rental agreement and damage receipt. Although I was initially worried about the complexity of the claim process, they followed up with my case consistently and even communicated with the insurance company on my behalf. A few days later, I received the compensation. After some deductions, most of the amount was reimbursed. I felt so relieved, and it made me realize how crucial it is to choose comprehensive insurance.
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