That day, we had just picked up our luggage from Christchurch Airport and were about to return the car when we noticed a big scratch and dent on one side of the vehicle. My heart sank instantly. Traveling with two kids was already chaotic, and this unexpected situation was the last thing we needed. I immediately contacted the car rental staff, and after checking, they confirmed that we would need to pay for the repairs. Thankfully, I had purchased AXA Full Coverage insurance through QEEQ, so I quickly reached out to their customer service. Over the next few days, they guided us to submit all the required claim documents, including photos of the damage and the rental company’s repair charges. The process was much smoother than I had expected. I was a bit worried at first about the claim process, especially with different currencies and international procedures involved, but their team kept following up and answered all my questions. About a week later, I received the reimbursement of INR 215256.79, which fully covered our loss. This experience left me with a great impression of AXA Full Coverage. The speed of the claim and the professionalism of their support made me feel so relieved. Especially when traveling with kids, having this kind of protection is incredibly important. Although there were some hiccups during the trip, everything was resolved in the end. I am really grateful for their help!
اكتشف كيف ساعدت خدمتنا عملاء آخرين
