Price Drop ProtectorI remember sitting in front of my computer, browsing car rental websites, feeling excited about my upcoming trip to New Zealand. I chose QEEQ mainly because they offered a service called 'Price Drop Protector.' Honestly, I didn’t think much of it at first—just felt it was nice to have some extra protection. But then it came through for me in a big way. A few days later, I got a notification from them saying the car rental price had dropped. They had already rebooked it for me automatically and refunded the difference. At that moment, I was both surprised and grateful—it felt like free money falling into my lap. The amount wasn’t huge, but for a solo traveler like me, every little saving counts. Thinking about this made me even more excited for the journey ahead. QEEQ really made me feel taken care of.
AXA Full CoverageCan you imagine how it feels when your rental car gets stolen? That’s exactly what happened to me in Christchurch, New Zealand. On August 8th, I rented a Toyota Aqua from Yes Rentals, excited for my trip. But on the morning of August 10th, I found the car missing. I panicked, thinking, "What now? Who’s going to handle this?"
I immediately contacted the rental company, who advised me to file a police report and provided further instructions. Then I remembered I had purchased AXA Full Coverage through QEEQ. Hoping for the best, I reached out to their support team and explained the situation. They reassured me that the insurance would cover the theft and guided me through submitting the necessary documents.
Over the next few days, I waited anxiously for updates. The support team kept me informed, letting me know that the car had been found but required evaluation at a repair shop. I felt relieved yet slightly worried about how the claim process would go. Thankfully, their service was incredibly professional, and everything was straightforward.
In the end, the insurance company verified all the documents and processed the claim quickly. I never imagined the claim process could be this smooth. Although the car theft was a distressing experience, AXA Full Coverage ensured my losses were fully covered.
One-Dollar FreezeAt first, I wasn't sure if using QEEQ's 'One-Dollar Freeze' service was a good idea. I worried there might be hidden fees or a big charge on my credit card later. But I gave it a try because paying just $1 to lock in my car rental sounded super convenient. A few days later, the remaining amount was automatically charged to my card with no extra fees and no interest at all. This payment method is so flexible and really friendly for budget travelers like me. The whole process was stress-free and easy. Overall, this experience made me very happy with their service.
AXA Full CoverageThat day, we had just picked up our luggage from Christchurch Airport and were about to return the car when we noticed a big scratch and dent on one side of the vehicle. My heart sank instantly. Traveling with two kids was already chaotic, and this unexpected situation was the last thing we needed. I immediately contacted the car rental staff, and after checking, they confirmed that we would need to pay for the repairs. Thankfully, I had purchased AXA Full Coverage insurance through QEEQ, so I quickly reached out to their customer service.
Over the next few days, they guided us to submit all the required claim documents, including photos of the damage and the rental company’s repair charges. The process was much smoother than I had expected. I was a bit worried at first about the claim process, especially with different currencies and international procedures involved, but their team kept following up and answered all my questions. About a week later, I received the reimbursement of INR 215256.79, which fully covered our loss.
This experience left me with a great impression of AXA Full Coverage. The speed of the claim and the professionalism of their support made me feel so relieved. Especially when traveling with kids, having this kind of protection is incredibly important. Although there were some hiccups during the trip, everything was resolved in the end. I am really grateful for their help!
AXA Full CoverageMy flight got canceled, so I couldn’t pick up the car in Queenstown, New Zealand on time. Instead, I got the car the next morning. I was worried about extra charges or losses due to the delay. Luckily, I had purchased AXA Full Coverage from QEEQ. This insurance not only covers car damage and theft but also delayed pickup losses. I submitted the necessary proof, and they handled my claim quickly. Although the rental company didn’t charge extra, I still felt very well protected. It made me more confident about the whole car rental experience.
AXA Full CoverageDuring our trip in New Zealand, my family rented a 12-seater Mercedes Sprinter, planning to drive from Queenstown to Christchurch. On the way, a small accident happened, and the car window glass broke. I was really worried because traveling with kids and handling such issues can be stressful. The car rental company initially charged us 1020 NZD for the damage but later found out it wasn't our fault and agreed to refund. Still, I decided to file a claim through AXA Full Coverage. The customer service team was very patient and guided me to provide the contract and related documents. Although the initial invoice from the car rental company was unclear, everything was sorted out in the end. Around late July, I received the claim amount of 615 USD, which made me feel very relieved. AXA Full Coverage not only covered car damage but also details like glass, which was really thoughtful.
