AXA Full CoverageDuring my trip in Vancouver, everything seemed to go smoothly at first. The car was comfortable, and the views were amazing. But a few days before returning the car, I noticed a crack on the window glass. I was really stressed, unsure if this would cost me a lot. On the return day, the rental staff informed me that the damage would require a payment of CAD 952. I felt uneasy, but thankfully, I had purchased AXA Full Coverage through QEEQ. I quickly contacted their support and explained the situation. They asked me to provide some photos and related payment proofs. Once I got back to where I was staying, I gathered the documents and sent them over. A few days later, they informed me that the rental company had also provided an invoice confirming the total cost. I felt slightly relieved at that point. After a few more days, they told me the claim was successful, and the CAD 952 would be reimbursed to me. I was so relieved. The process was a bit nerve-wracking, but the outcome left me very satisfied.
Dedicated customer serviceAt first, I was really upset. I had booked a Jeep Compass as a small SUV, but at the counter, I was told it was classified as a mid-size SUV. The only option was a larger Ford Escape, which required me to pay an extra €396. Reluctantly, I paid, but it felt so unfair. Later, I reached out to their customer service and explained my issue. They responded quickly, followed up step by step, collected evidence, and communicated with the rental company multiple times. Although the process took some time, I could feel they were genuinely fighting for my rights. In the end, while I didn't get a full refund, their efforts made me feel valued.
Price Drop ProtectorI booked a car through QEEQ for my trip in Halifax, Canada. I thought the price was already good, but a few days later, they emailed me saying they found a lower price through the Price Drop Protector service and automatically rebooked it for me. This rebooking saved me $25.55! I thought to myself: this is so thoughtful, and I didn’t even have to monitor the price changes myself. Saving this amount made the whole car rental process feel even more worthwhile.
AXA Full CoverageThat day, I stood at the car rental office in Vancouver, feeling uneasy. The car had a minor accident during my rental period. Although it wasn’t a major collision, I was worried about the potential repair costs. When returning the car, the rental staff mentioned that repairs were needed but didn’t provide detailed repair documents or the deductible amount. This left me a bit anxious. Luckily, I had opted for AXA Full Coverage through QEEQ. This insurance not only covered vehicle damages but also included parts like glass and tires that typical rental insurances don’t cover. So, I immediately contacted their support team and filed a claim. Initially, the rental company failed to provide the necessary repair documents, which delayed the process. However, their customer service kept following up and pushing the rental company. In the end, even though the rental company couldn’t provide all the required files, they still processed my claim under the policy and reimbursed me in full. I felt so relieved. This kind of service gave me peace of mind, especially when traveling abroad.
One-Dollar Freeze“Only $1 to book? No interest at all?” At first, I was skeptical, but I figured there was nothing to lose by trying. As someone who travels for business a lot, my credit card often gets stretched thin with multiple bookings. QEEQ’s One-Dollar Freeze service made everything so much easier. I only paid $1 to secure my booking, and the rest was automatically deducted before my trip, with no extra fees. The whole process was stress-free, and it even made me feel smarter about managing my finances. After booking, I double-checked my bill, and there were no hidden charges. For me, this payment option was a pleasant surprise.
Price Drop ProtectorI thought the rental price was set, but QEEQ's Price Drop Protector saved me money! Here's what happened: I had booked a car, and later I got a notification from them saying they found a lower price, automatically rebooked the same type of car for me, and refunded the difference. When I saw the $24.98 refund on my statement, I thought, wow, it feels like I just 'earned' extra money. I didn’t have to monitor prices or go through the hassle of rebooking myself. It’s super convenient and cost-effective.
